The Ultimate Guide to Hosting on Booking.com (2026)

Developed in collaboration with Booking.com

Last Updated: December 2025

‍Booking.com has earned an industry-wide reputation for its commitment to customer support, and the travelers and guests who use the platform have lauded the company with impressive reviews. Part of that acclaimed customer support extends to the attention and care that Booking.com provides its property owners and hosts. This post covers everything you need to know about accessing Booking.com’s owner support features.

Don't see the form to download our rental agreement template? Click here.

Booking.com customer service

Booking.com offers a standout combination of customer service and owner support, ensuring that property owners and hosts feel supported at every step of their journey. If you decide to list your property on Booking.com, you can be confident that help is always available.Here are some of the key ways Booking.com assists its partners:

• Dedicated support team: A team member is always on hand to help troubleshoot issues, whether it's your first login to the Booking.com extranet or resolving your first canceled reservation. Owners and hosts can rely on the support team for quick and accurate answers when problems arise.
• Extranet messaging system: The Booking.com extranet includes a built-in messaging system to provide a direct way to communicate with the support team. This system simplifies resolving issues promptly and ensures clear communication.
• Partner Hub: The Booking.com Partner Hub serves as a self-service tool and resource center for hosts. Find answers to commonly asked questions and information on how to list your property, get started with the platform, and grow your business.

Booking.com phone number for hosts

While Booking.com suggests contacting their support team via the extranet for the quickest services, hosts can also get support directly by calling a Booking.com location around the globe. Below is a list of the Booking.com contact numbers around the globe:

Europe

• Albania: +35545301818 (Albanian). Monday–Friday: 9:00 am–5:00 pm CET
• Austria: +4312055504860 (German), +3222075825 (Dutch), +3222075826 (French).
• Bulgaria: +35929060903 (Bulgarian)
• Croatia: +38518848851 (Croatian)
• Czech Republic: +420221475750 (Czech)
• Denmark: +4533443360 (Danish)
• Estonia: +3726093047 (English)
• Finland: +358961291715 (Finnish)
• France: +33173036670 (French)
• Georgia: +995322944455 (Russian), +995322944466 (English)
• Germany: +4930300134747 (German)
• Greece: +302111988274 (Greek)
• Hungary: +3617016801
• Iceland: +3544161036 (English)
• Ireland: +35314470680 (English)
• Italy: +390471086972 (German), +390683365733 (Italy)
• Latvia: +37167717243
• Lithuania: +37031320600 (English)
• Netherlands: +31207125689 (Dutch)
• Norway: +4721052320 (Norwegian)
• Poland: +48224892002 (Polish)
• Portugal: +351211208095 (Portuguese)
• Romania: +40312240222 (Romanian)
• Russian Federation: +73832276205 (Russian)
• Serbia: +0800190380 (Croatian)
• Slovakia: +421232229550 (Czech)
• Slovenia: +38682881002 (English)
• Spain: +34917696670 (Spanish)
• Sweden: +46851758040 (Swedish)
• Switzerland: +41442009222 (German), +41442009226 (French), +41442009227 (Italian)
• Turkey:  +902128080441 (Turkish)
• Ukraine: +380442250393 (Ukrainian)
• United Kingdom: +442086128159 (English)

North and South America

• Argentina: +541139851901 (Spanish)
• Brazil: +558420205390, +555130835940, +552139581919, +551139564141 (Portuguese)
• Canada: +15142285962 (English), +15142285955 (French)
• Chile: +56223937374 (Spanish)
• Colombia: +576015899801 (Spanish)
• Costa Rica: +50641056851 (Spanish)
• Mexico: +525565998100 (Spanish)
• Panama: +5116192770 (Spanish)
• Peru: +5116419018 (Spanish)
• Puerto Rico: +19393208351 (Spanish)
• United States of America: +18888504649 (English)

Middle East and Africa

• Egypt: +208000000975 (Arabic)
• Israel: +97237386281 (Hebrew)
• Kenya: +254203895071 (English), +33173036670 (French).
• Mauritius: +2304603043 (English), +2304605489 (French)
• Morocco: +212520256317 (French), +212520256316 (Arabic), +212520256315 (English)
• Saudi Arabia: +966122313001 (English), +966122313081 (Arabic)
• South Africa: +27103440661 (English)
• United Arab Emirates: +97144358250 (Arabic), +97144358282 (English)

Asia and Oceania

• Australia: +61385373210 (English), +61292559281 (French)
• Cambodia: +6676663197 (Thai)
• China: +862138066401 (Mandarin)
• Georgia: +995322944455 (Russian), +995322944466 (English)
• Hong Kong: +85229558701 (Mandarin)
• India: +911244725250 (English). +911244725260 (Hindi)
• Indonesia: +623199206852 (Indonesian)
• Japan: +81345637151 (Japanese)
• Malaysia: +60320287471 (Malay)
• New Zealand: +6498716951 (English)
• Philippines: +63289882040 (English)
• Singapore: +6564224607 (English)
• South Korea: +82260096500 (Korean)
• Taiwan: +886287268340 (Mandarin)
• Thailand: +6620585876 (English), +6620585877 (Thai)
• Vietnam: +842839113451 (Vietnamese)

Using the Booking.com Help Center

If you have yet to register your property with Booking.com and cannot yet access their extranet messaging system, you can still take advantage of the Booking.com Help Center. This center addresses many frequently asked questions related to listing properties on their site.

Don't see the form to download our rental agreement template? Click here.