More reach. More reservations. Zero double bookings.
Unified inbox
Shrink your inbox. Improve your guest experience.
Lodgify's unified inbox brings every conversation into one view. Respond faster, miss nothing and deliver the kind of communication that earns 5-star reviews.
trusted by hosts worldwide
Thousands of vacation rental hosts use Lodgify to streamline guest communication and save hours every week.
3,400+ reviews
1200+ reviews
3,400+ reviews
Automate messages without losing the personal touch
Set up scheduled messages for check-in instructions, Wi-Fi details and checkout reminders. Your guests feel cared for while you save time.
Canned responses for FAQs
Triggered messages by booking event
Scheduled send times
AI-powered reply suggestions
Communicate better and faster with AI
Use our AI Messaging Assistant to draft or improve replies. Keep your human touch while saving time and stress.
Draft responses to guest messages in seconds
Refine messages you've written before sending
Generate message suggestions based on booking dates and rental details
Be ready in any language
Build quick replies in multiple languages and handle questions from international guests with confidence.
Stay connected on the go
Manage conversations with an intuitive Lodgify mobile app for hosts. See every message, send quick updates and keep guests informed from anywhere.
messages that just click
Full awareness at a glance
See all active conversations clearly in the form of a thread. Nothing slips through.
Channel-optimized delivery
Messages follow the rules of each booking site, so they arrive properly formatted and on time.
Multi-user support
Add team members and assign permissions so everyone can respond quickly without stepping on each other’s toes.
guest registration, streamlined
Collecting and submitting guest details and identification doesn't have to be a hassle. Lodgify Guest Registration automates guest data submission to help you save time and meet legal requirements effortlessly.
Hear what our customers
have to say
“Stay organized without living in your inbox”
“Lodgify has honestly made managing my short term rentals so much easier. The channel manager sync is reliable, calendars update fast, and having messaging, pricing rules, and automations in one place saves me a ton of time every week...If you're managing multiple properties and want to stay organized without living in your inbox, Lodgify is a great choice.”
Bousquet
“Highly recommend it to anyone looking for a reliable all-in-one system to run multiple properties smoothly!”
“Lodgify has been a great tool for managing my short-term rental business. It’s easy to connect listings across Airbnb, Vrbo, Booking.com, and my own website, keeping everything perfectly synchronized. The interface is clean, and automation features like guest messages and booking confirmations save a lot of time.”
Jackie
“Lodgify didn't just meet my expectations—it blew them away...For once, it feels like software made for people like me.”
“The platform itself is beautifully designed, fast, and incredibly functional. From centralising bookings and payments to building a slick website for our guesthouse, it’s all there. IDEAL integration? Check. Two-way sync with Airbnb and Booking? Seamless. The mobile app? Actually usable. For once, it feels like software made for people like me.”
Bernd
Trusted by thousands of hosts
Hosts managing everything from one beach house to entire portfolios rely on Lodgify to keep operations running smoothly.
3,400+ reviews
1200+ reviews
3,400+ reviews
Still have questions?
Which booking sites work with the unified inbox?
The unified inbox connects with Airbnb, Vrbo and Booking.com along with messages from your direct booking website. All conversations flow into one place so you can respond without switching between platforms. New messages appear automatically as they arrive.
Can I send automated messages to guests?
Yes. You can create message templates that send automatically based on booking events like confirmation, check-in reminders and checkout instructions. Set the timing and let Lodgify handle the rest. Guests get timely information without you lifting a finger.
How does the AI messaging assistant work?
The AI assistant suggests replies based on your property information and the guest's message. You review the suggestion, make any changes you want and send. It helps you respond faster while keeping your personal voice. You're always in control of what gets sent.
Will I see the full conversation history with each guest?
Every message exchange with a guest stays in a single thread tied to their reservation. You can scroll back to see previous messages, attachments and any co-guest replies. This gives you full context before responding so you never ask questions already answered.
Can multiple team members use the same inbox?
Yes. Your team can all access the unified inbox and see the same conversation threads. When someone replies, the whole team sees it. This prevents duplicate responses and keeps everyone aligned on guest communication without separate logins or forwarded emails.
Do I need technical skills to set up automated messages?
Not at all. Setting up automated messages works through a simple interface where you choose the trigger event, write your message and set the timing. No coding or technical knowledge required. Most hosts have their first automated message running within minutes.
What happens to messages if I'm offline?
Messages continue arriving in your unified inbox whether you're online or not. When you log back in, everything is waiting for you organized by reservation. You can also enable notifications on the Lodgify mobile app so you never miss an urgent guest question.